Leadership Development consultancy Europe United States

 

WHAT CUSTOMERS SAY

 

 

"The messages our leadership team needed to hear were delivered in a very meaningful and impactful way." 

Head of Criminal Justice, Surrey PoliceCorporate training | Service Excellence
 

 

“We found your visit exceptionally helpful. You looked at our business with fresh eyes and broadened our minds about where we should be heading and what was possible.” 

VP Enterprise, T-Systems
 

“I found it extremely valuable to learn about your experience of creating a culture of customer centricity and high performance.”

Head of HR, AXA Insurance   
Customer Centricity | Service Excellence
 
 

 

“Thank you so much for working with us - your visit and conclusions have opened some eyes and brought our project back on track as a company wide culture change exercise - which is what I originally was trying to achieve.” 

Managing Director, Jotun Paints
Culture transformation | Service Excellence

 

 

"Greg has excellent communication skills as well as the ability to encourage different ideas and approaches to various situations from his audience. I would have no reservations in recommending Greg to facilitate discussions within companies in order to enhance business results.” 

Head of HR, GoCompare

“The MTN leadership team is grateful for the expertise and guidance over the past 12 months. You have helped us understand the power of vulnerability and how drama can be avoided. Me and the team are immensely proud of the progress we've made and are excited about the road ahead.” 

General Manager, MTN

 

   

“Greg was instrumental in creating one of the greatest work cultures I have ever seen whilst at Rackspace. Some people's job is to ensure excellence through inspiration. For companies that "out care" their competitors when it comes to customers/employees they always have a Greg Segal in the background. When I set up my own company, Greg really helped me get the vision and ethos right.” 

CEO, Buyerdeck
 

 

“We thought we had a pretty good idea of our vision and market-fit until we met Greg. I now see my business in a totally different way thanks to Greg's critical analysis of our market and exactly how our product fits into it. He has the ability to bring together the challenges and the solutions and then provides a simplified strategy that everyone in the organisation can buy into and action. Best of all, there's no fluff, just straight-talking output.” 

CEO, NoAgent
Customer Service Training in UK

 

 

"Becoming a manager for the first time can be overwhelming and I am grateful that I had the opportunity to do sessions with Greg as I navigated that change. He was there to provide guidance on how to establish team trust, navigate challenging conversations, and build strong cross-functional relationships with other managers. Greg also helped me figure out what my personal management style was and we have spent valuable time together developing and evolving my approach over the years."

Coaching Testimonials

 

 

 "Looking deeper into myself and my life both past and present has allowed me to identify certain behaviours that I have here at work. By understanding this behaviour and how it translates in the workplace, I have been able to identify my own strengths and weaknesses. You have helped me see how my behaviour affects the responses I get from my colleagues, which in turn can affect my whole day and demotivate me. By changing my response to people here, I have noticed that their behaviour towards me has changed too. The impact of that is huge, and has given me endless confidence. I feel much more part of a team and much more valuable as a member of the company." 

"Greg is open, friendly and caring. A person who is willing to show empathy. With his teachings and guidance given, I was able to change my life and pull 180 degrees turn towards a more positive and happy work/private life.

His coaching allowed me to see myself in a different way, it made me realise what I needed to do in order to become more successful. I gained the motivation to start exercising, be more confident in meetings and set goals. All of this was possible because I had a greater understanding of myself which as a result allowed me to develop a greater relationship with my colleagues/prospects. It helped me with my depression and work life. A truly amazing person to receive guidance and coaching from, I would recommend him to anyone."

 

 

 

"Greg has coached me from 2020-2021 and has really improved my style of management.

He has helped my thought process with regards to managing my team at work and has taught me how to deal with day to day situations to the next level.
He has assisted me to be a better listener and to manage my work environment and to be a more productive leader.
Greg's phycological skill set is first rate, he really makes you think about the why's and how's of your work place and how to be an effective mentor and coach to your team.
From my side Greg comes highly recommended."

 

 

"I met Greg in his area of expertise as an executive coach. Coaching is where he excels. As a coach he fosters an authentic willingness to share, which creates a space where his experience and passion unlocked many actionable insights. Like any good coach he knows how far to push, keeping me out of my comfort zone and achieving progress.

I highly recommend Greg if you are looking for an excellent coach to help you unlock your potential."


"Greg and I had regular 1 to 1 coaching sessions about being a manager on a growing team, which has been nothing short of amazing. I would not be where I am today as a manager or person without the tremendous help from Greg.

Greg combines a vast amount of knowledge and experience with being a great listener and a very empathetic way of working. This allowed me to get a better understanding of myself and why I work the way I do. In turn this allowed me to grow as a professional and a manager."

 

 

 "So far my journey with him has brought out positive behaviour that will lead me to my ultimate goals of self belief, being a better Mum and career progression. I know I have untapped potential that just needs the right activities to harness it and bring it forth. Greg is an essential part of the process I need to stay on track to meet my goals." 


 

 

"For me, the coaching sessions have been invaluable. In a nutshell, I came to the sessions with the objectives of increasing my confidence in general, having confidence in my capabilities at work and working out where my career path should lead, or not lead as the case may be." 


"Greg's approach to coaching is professional, effective and holistic. I've learnt so much already working with Greg but I feel like we have only scratched the surface. He knows how to ask the right questions, at the right time, in the right way I am developing more rapidly as a result. I would strongly recommend Greg to anyone looking to improve in business and life overall."

 

 

“Greg has been able to help me achieve in a very short period, a real shift in paradigm, knowledge, skill and attitude."

 


"Only 4 months on and I am much more confident in myself, I have learnt how to see myself through ‘honest' glasses, I am equipped with ‘tools' to keep my confidence high and to stay in control of my own destiny. And I have also secured a promotion." 

 “I, like Greg believe we have a responsibility to not only provide support and guidance in work, we also have a responsibility to help our fellow colleagues to become better, more appreciative of those around them.  In so doing we can help them to become better brothers, sisters, mothers and fathers." 

 


"I really do think that our coaching is making a difference. I am already feeling more confident...I had forgotten what that was actually felt like."

 

 

 

 

If you'd like to learn more about how I can help you or your business
please get in touch on +44 7950 842 602